Can I take my car to any body shop for repairs?
Yes. You are not obligated to use any particular shop to do your repairs. Professional, high-quality shops such as Integrity Defiance Auto Body work directly with all major insurance companies and is the preferred shop for most.
I need alternate transportation. What do I do?
Integrity Defiance Auto Body has a partnership with Enterprise Rent-A-Car to help get you back on the road while your car is in the shop. Call us at 419-784-4808 to learn more.
What if my car needs towed?
Integrity Defiance Auto Body may be able to help with towing. Call us at 419-784-4808 to discuss your options.
Can I get other work done on my car while it’s in for repairs?
Yes. You may want us to do additional body work not covered in your insurance claim or you may just need an oil change. We are a full service auto repair shop. We do both ordinary auto maintenance and major mechanical repairs. We have developed long and trusting relationships with our customers who rely on Integrity Defiance Auto Body to take care of all their automotive repair needs.
How soon can I wash my vehicle after my collision repairs?
For the first 3 months after your new finish is applied, hand wash your car with cold water and a mild soap(not detergent). Always wash your vehicle in the shade – not in the sun. Rinse with water before washing to remove abrasive grit and rinse completely after washing to remove any soap residue. Hand dry with a soft terry cloth.